Shipping Policy
At Shoshay, we are committed to providing a seamless shopping experience for our customers. Here's what you need to know about our shipping policy:
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Processing and Delivery Times
Orders are typically processed within 1-2 business days after they are placed. Delivery times will vary depending on your location and the shipping method selected during checkout. Estimated delivery times will be provided at checkout, but please note that these are only estimates and are not guaranteed.
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Shipping Methods
We offer a variety of shipping methods to accommodate your needs. Shipping options may vary depending on your location and the items in your order. Available shipping methods will be displayed during checkout.
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Free Shipping
We offer free standard shipping on all orders over INR 500 within India. Free shipping will be applied automatically at checkout.
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Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track the status of your shipment on our website or on the carrier's website.
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Order Changes and Cancellations
If you need to make changes to your order or cancel your order, please contact us as soon as possible at shoshayofficial@gmail.com. We will do our best to accommodate your request, but please note that we cannot guarantee that changes or cancellations can be made once an order has been processed.
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Missing or Damaged Items
If your order is missing an item or if an item arrives damaged, please contact us at shoshayofficial@gmail.com within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.
Contact Us If you have any questions or concerns about our shipping policy, please contact us at shoshayofficial@gmail.com.